Communication

Communication is an important skill for forming and maintaining relationships. In both victor and personalised relationships hearing, empathizing, evaluating, problem solving and learning to interpret communicatory and non verbal clues are much needed skills in direct to maintain and form these relationships. When I listened to my niece and what her fears were I was able to award the situation and read her verbal and non verbal clues which allowed me to empathize with her and expect a plan of action to help allieviate her fears. I assimilate that she was nervous so I sat with her, held her hand and talked to her approximately what was going on. I also reassured her by explaining what was occurrent and permitting her accredit what was next. I empathized with her situation, listened to her and watched her non verbal clues and was able to convolution her comfort and soften a plan to inform her and let her know that she was non alone and cargo deck her informed of what the operating sphere would be. Listening also helps me in my lord life with clients as I try to find solutions for their situation that will be beneficial for both the guest and my employer. By improving my listening skills so that I can truly hear what the customer is saying to me I am able to isolate the problem. one time I have isolated the problem I am able to empathize with the customer to keep the situation nether control and to be able to start formulating solutions. Keeping a close eye and ear on the customer and what they are saying I am able to identify and glide by way their verbal and non verbal clues to then approach them with a solution. This helps keep them calm, reasonable and focused on resolving the go away quite of escalting the situation and prolonging it. I have learned that I am sometimes too free with my communication in my professional life. I will sometimes divulge a personal smell about a coworker or supervisior. epoch I am often trying to validate my opinion and con! trol for help finding a solution it can...If you inadequacy to constitute a full essay, order it on our website: OrderEssay.net

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